Do you ship outside of the U.S?
We currently ship within the U.S & Canada
Do you accept returns?
We gladly offer free returns for all U.S. orders placed directly from our website!
In order to receive a refund the merchandise must be returned within 14 days of delivery, in the exact condition in which it was shipped.
For products being returned due to any damages/product defaults the bag must be reviewed with pictures before a refund or the shipment of a new bag.
We reserve the right not to refund you if you return items to us outside the terms of our returns Policy.
Please allow 5 business days from the time we receive your return for the refund to be processed. Depending on your financial institution it may take up to 10 business days to post the refund to your account.
For any inquires about Violet Ray please fill out our contact form.